Thank you for choosing Greg Prince Carpenters Service! We strive to provide top-quality craftsmanship and excellent service to our customers. Our Refund Policy outlines how we handle cancellations and refunds for services rendered on our site.
Once a service has been provided, including any carpentry work, designs, or consultations, it is considered completed, and no refund will be issued unless otherwise stated under the terms below.
If you need to cancel a service request, please contact us as soon as possible. Cancellations must be made at least 24 hours before the scheduled service to avoid any charges. If you cancel after this time frame, we reserve the right to charge a cancellation fee of up to 50% of the total service price.
If you are unsatisfied with a service that has been completed, please contact us within 7 days of service delivery. We will evaluate the issue and, depending on the circumstances, offer a partial refund, or we will schedule a follow-up service to correct the issue at no extra charge. Refunds will be issued based on the nature of the complaint and the agreement made during service provision.
If any of the products or materials used in our carpentry services are found to be defective or damaged upon delivery, please contact us immediately. We will either replace the defective items or issue a partial refund depending on the situation.
Refunds will not be provided for services rendered that have been completed to the specifications agreed upon, unless the work is found to be defective, incorrect, or subpar according to professional standards.
If there is a dispute regarding the services or a refund request, we encourage customers to contact us directly to resolve the issue. If the matter cannot be resolved between the parties, it will be handled according to the applicable laws USA.
If you have any questions regarding our Refund Policy, please contact us at info@deconyco.com.